Managed Services

Have you considered the cost to your business when your technology fails? Does it result in chaos and poor staff morale? Your IT infrastructure is the backbone of your business and should run like a well oiled machine, with regular servicing, care and attention. F&J Professional Computer Services is dedicated to proactively managing your technology, with IT service and support that solves problems before they affect your business.

Our specifically tailored Managed Services plans provide you with all this:

• Peace of mind – your network and systems are monitored 24/7
• Minimal Business Disruption – we resolve IT issues before they impact your business operations
• Fixed Price – a fixed monthly fee for all your IT Support – easy to budget and no surprises.
• Dedicated Engineers – two highly qualified engineers are assigned to your site.  You won’t see a different engineer each visit
• Priority Response – our Managed Services clients receive priority service and fastest response times
• Strategy Reviews – we meet regularly with your management team to ensure that your IT infrastructure is in line with your company’s direction and growth and that it will meet your future demands.
• Monthly On Site Visits – Apart from remote support, your dedicated engineer will visit your premises at least once a month.  We believe it’s essential that you regularly see your engineer and that a good relationship is developed.

Contact us for a free review of your network (available to businesses with greater than 10 PC’s)

Areas Covered

Our service area covers from South Brisbane, Gold Coast, Beaudesert to Byron Bay. We also have customers in Papua New Guinea and Fiji.

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