In 1992 Brian Ford recognised the importance of technology in today’s competitive business world and established F&J Professional Computer Services in 1993 to provide quality computer services to the Gold Coast business community. In 2008 Brian partnered with Jay McDonald, previously the IT Manager for Billabong for 10 years, to continue the company’s growth forward as the Premier IT Company on the Gold Coast. Over the past 19 years they have developed a loyal team of first class, qualified and experienced computer engineers who deliver reliable, and professional solutions.
Our team believes in, and implements, the following philosophies:
To provide honest service and professional solutions
We take the time to listen & understand our clients’ outcomes requirements through communication, respect and honesty
Prompt & courteous attention to customer needs
Flexibility in providing services to suit customers’ ever changing IT requirements
Maintaining education and training levels in the latest technology, systems and techniques
Forming close working relationships and a team approach with clients, management and staff.
Creating a free flow of information and communication between F&J and clients and in a non technical manner
As a result of maintaining these philosophies and providing quality customer service, F&J Professional Computer Services has developed into a successful and growing company.
I have found whilst dealing with F&J that they continue to excel in the areas of customer service and call out response times, they are focused on forward thinking and training–